Multi-site operators
Run every branch to the same standard
With dozens of outlets, head office cannot see whether the opening checks were done, whether the health certificate at one branch has expired, or why a repair request has waited a week. Smart Memo shows all three, site by site.
Built for: Restaurant and coffee chains, supermarkets and retail chains, pharmacies, hotels, fuel stations and distributors.
What gets in the way today
Consistency across sites
Each outlet runs its routines differently, and problems surface only during inspections.
Permits per site
Every branch has its own trading permit, health certificates and fire certificate, each with its own expiry.
Slow head-office decisions
Repair, spending and staffing requests from branches wait in email.
How Smart Memo fits
Routines with evidence
Opening, hygiene, cold-chain and cash-up routines per outlet, completed on a phone with photos and readings.
Escalation that works
Missed work goes to the branch lead, then the area manager, then operations leadership.
Renewals by site
Every permit and certificate in one register, with reminders long before expiry.
Priced per site
A base fee plus a fee per outlet, so you never pay a seat for every frontline employee.
Where teams like yours start
Branch and outlet routines
Opening checks, hygiene, cash-up and safety routines done on time at every site, with evidence.
Contract, permit and licence renewals
Never miss an expiry: reminders at 60, 30, 14 and 7 days, then escalation.
Purchase and spending approvals
Requisitions and spending requests that go to the person authorised for that amount.
Circulars and staff announcements
Publish circulars to the right audience and know who has read them.
Frequently asked questions
How is Smart Memo priced for chains?
A base fee for the organisation plus a fee per site or branch. Frontline staff are not charged as individual users.
Can we start with a few outlets?
Yes. Most chains pilot in a handful of outlets for 30 days, then roll out region by region.
See your own approval process in Smart Memo
Bring one memo or request that takes too long today. In 30 minutes we will show it routed by your Delegation of Authority, signed, and turned into tracked work.