Banks, MFIs, SACCOs and insurers
Approvals and accountability for regulated financial institutions
Banks, microfinance institutions, SACCOs and insurers are examined on how decisions are made. Smart Memo enforces approval limits, separates duties, collects policy attestations and keeps evidence that stands up to the regulator and internal audit.
Built for: Commercial banks, microfinance banks, SACCOs, insurers, pension administrators and fund managers.
What gets in the way today
Limits of authority
Every approval must sit within a documented limit, and exceptions must be visible.
Policy attestation
Staff must attest to the code of conduct, AML and data-protection policies each year and whenever they change.
Recurring compliance work
Access reviews, reconciliations and regulatory returns that must happen on time, every time.
How Smart Memo fits
Limits as rules
Amount thresholds, unit rules and segregation of duties built into every route.
Attestation campaigns
One obligation per person per policy version, with reminders and exception reports.
Compliance routines
A starter pack for bank, MFI and SACCO IT and compliance routines, with evidence and escalation.
Evidence on demand
Hash-chained logs and evidence packs for examiners and internal audit.
Where teams like yours start
Purchase and spending approvals
Requisitions and spending requests that go to the person authorised for that amount.
Policy publishing and attestation
Publish a policy, collect a signed attestation from everyone it applies to, chase the rest.
Audit-ready approval evidence
Prove who approved what, under which authority, and that nothing was changed afterwards.
Contract, permit and licence renewals
Never miss an expiry: reminders at 60, 30, 14 and 7 days, then escalation.
Frequently asked questions
Does Smart Memo handle credit approvals?
It can route credit memos by amount and product to the right committee or officer. Loan origination and scoring stay in your core banking or lending system.
See your own approval process in Smart Memo
Bring one memo or request that takes too long today. In 30 minutes we will show it routed by your Delegation of Authority, signed, and turned into tracked work.